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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rodrick Flowers

Rodrick Flowers

January 6, 2025

5  out of  5
rating by Rodrick Flowers
"Great experience and I started my policy online."
We responded:
"Thanks Rodrick! We are here for you in person, over the phone, or online. Whichever works best for you!"
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Robin Henson

December 19, 2024

5  out of  5
rating by Robin Henson
"Alex and his team were extremely helpful, responsive and thorough. They reviewed and updated our policies and were able to lower costs and increase coverage. Appreciate them-would recommend!"
We responded:
"Thank you Robin! It was a pleasure meeting with you."
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Cccomfortandmechanical

December 11, 2024

5  out of  5
rating by Cccomfortandmechanical
"Alex was able to get me a great rate, and much more coverage than my previous insurance. 10/10 Would recommend to a friend."
We responded:
"Thanks Cody! Glad we could help you save money and get more adequate coverage!"
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Nanci Pearson

November 25, 2024

5  out of  5
rating by Nanci Pearson
"As a long time costumer (cars and home) with State Farm, I have met with several agents through the years and without question Alex Pack epitomizes what I look for in an agent. He is knowledgeable, professional, patient in answering my many questions, and pleasant to work with. Robert Peck's follow up email was most helpful and provided details and further clarity to the many points we discussed in our meeting last week. Both of these State Farm employees could easily serve as models for other agents."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Austin Perry

November 15, 2024

5  out of  5
rating by Austin Perry
"Alex is very knowledgeable and was able to assist me in getting a home owners quote very quickly! Additionally, he was able to find us the best deal by combining other policies. Would recommend to anyone with insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Megan Cherry

Megan Cherry

November 8, 2024

5  out of  5
rating by Megan Cherry
"Alex is wonderful at educating about insurance. He spent a lot of time with my husband and I to ensure we maximized savings and coverage. Highly recommend!"
We responded:
"Thank you Megan! I look forward to working with both of you!"
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Josh Levi

October 19, 2024

5  out of  5
rating by Josh Levi
"Thank you to the insurance representative, Anthony, for the amazing help!!!"
We responded:
"Thank you Josh!"
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Bob Maddie

October 17, 2024

5  out of  5
rating by Bob Maddie
"Anthony is amazing and helped me to make sure I get a great rate on car insurance and rental insurance! Very informative and amazing with explaining things clearly, THANK YOU ANTHONY!"
We responded:
"THANK YOU BOB for taking the time to leave Anthony such a kind review. We look forward to working with you!"
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Numan Salim

September 12, 2024

5  out of  5
rating by Numan Salim
"Anthony as well as everyone else amongst the team helped a lot. They’re very efficient and always provide me with the best options. Consider giving them a call! You wont regret it!"
We responded:
"Thank you! We appreciate you!"
Profile photo of SJenk DBlan

SJenk DBlan

August 11, 2024

5  out of  5
rating by SJenk DBlan
"Robert Peck was very helpful with explaining and helping me get life insurance. Thank you Robert"
We responded:
"Thanks for letting us know. It is awesome you are protecting your loved ones by getting life insurance!"
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connor berger

August 9, 2024

5  out of  5
rating by connor berger
"Hannah was awesome at helping me switch over and get a new insurance policy. She provided a very easy and smooth process, and was also a delight to speak with. I Recommend this office 10/10!!"
We responded:
"Thanks Connor!"
Profile photo of Alexis Hughes

Alexis Hughes

August 9, 2024

5  out of  5
rating by Alexis Hughes
"We adore Alex and everyone who works on our auto, house, and life insurance! They are always quick to respond if we have any questions. I would recommend him and his team to anyone for personal and business insurance!"
We responded:
"Thank you Alexis! It has been a pleasure working with you to make sure all of your family's needs were met."
Profile photo of Olivia Ellis

Olivia Ellis

August 9, 2024

5  out of  5
rating by Olivia Ellis
"Alex Pack is the most kind and genuinely helpful people I know! It was such a pleasure working with him. I would recommend any one of my family members to do business with him! Even if you just have questions he is the first person to call and is always extremely knowledgeable. Thank you Alex Pack at State Farm!"
We responded:
"We appreciate you Olivia, and are looking forward to helping you with your future needs as well. "
Profile photo of William Bell

William Bell

August 9, 2024

5  out of  5
rating by William Bell
"Alex is a great guy, he does great work, and his buddy Austin Hoover has helped me out a few times. Can’t recommend him enough."
We responded:
"Thanks William! "
Profile photo of Austin Hoover

Austin Hoover

August 9, 2024

5  out of  5
rating by Austin Hoover
"Alex pack is amazing if you need anything definitely ask him!"
We responded:
"Thanks Austin. Glad we could help answer questions about your first home purchase to make it as comfortable as possible. "
Profile photo of Emily Root

Emily Root

July 1, 2024

5  out of  5
rating by Emily Root
"Alex and his employees are the most knowledgeable, and honest agents I’ve had the pleasure of working with. They are all extremely friendly please. I worked with Anthony on life policies for myself and my son. He made sure we had all of the information, and took his time to give us what we actually needed. I could not be more satisfied with the customer service, and highly recommend this State Farm office to everyone!"
We responded:
"Thank you Emily! It is awesome that you are protecting your family with life insurance."
Profile photo of Hannah Herring

Hannah Herring

July 1, 2024

5  out of  5
rating by Hannah Herring
"I had a great experience with Alex helping me to switch my insurance today! No pushiness to sign up for anything and felt very personal and real about my insurance needs. He even saved me $40/month! 10/10"
We responded:
"Thank you for leaving such a wonderful review. Glad we could save you money and help get you proper coverage. "
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Allie Margol

May 22, 2024

5  out of  5
rating by Allie Margol
"Stress and hassle free experiences at Alex Pack State Farm. A phenomenal addition to the community!"
We responded:
"Thank you! Glad we could help."
Profile photo of Jonathan Nelson

Jonathan Nelson

May 2, 2024

5  out of  5
rating by Jonathan Nelson
"When I saw my auto insurance raise to nearly $400/month, Alex was the first person I called. He listened to my specific needs and was able to save me over $70/month with my new policy. Definitely recommend him for all of your insurance needs."
We responded:
"Glad we could help!"
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Bryan Gillespie

April 29, 2024

5  out of  5
rating by Bryan Gillespie
"Alex was such a great help with answering any questions and he is super knowledgeable about insurance. Highly recommend this agency!!! Great job!!!"
We responded:
"Thank you, Bryan! "
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Sarah Black

April 12, 2024

5  out of  5
rating by Sarah Black
"Robert, in Alex Pecks office, is a delight. He was very kind and helpful when we had an emergency while traveling! Thanks SF for taking care of us."
We responded:
"We are happy we could help! Robert is an amazing asset to our office. We appreciate you as well!"
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Angie Hughes

April 5, 2024

5  out of  5
rating by Angie Hughes
"This agency is the best!!! You are understood and valued as a customer and never feel like an unknown face or name. Their customer service is top notch and response time is quick. I highly recommend to everyone I know!"
We responded:
"Thank you! We appreciate you!"
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Heather Marcus

April 5, 2024

5  out of  5
rating by Heather Marcus
"Alex is hands down the best agent! He is thorough in talking about all the possibilities that need insuring. I feel so protected now that we've looked at coverage for my house and cars, and even my family for life insurance."
We responded:
"Thanks Heather! We are happy that we were able to take care of you and your family. "
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Dara Mansouri

April 5, 2024

5  out of  5
rating by Dara Mansouri
"Alex and his team were incredibly helpful when shopping for car and rental home insurance. I would highly recommend and see myself staying with State Farm for the foreseeable future."
We responded:
"Thank you Dara for the kind words! "
Profile photo of Dalton Cobb

Dalton Cobb

April 5, 2024

5  out of  5
rating by Dalton Cobb
"Great customer service, they are always able to answer all my questions, and explained all my options in an easy to understand way!"
We responded:
"Thank you Dalton! It is always a pleasure working with you!"